Privacy Policy

Creative Forest Privacy Policy

Who Are We?

Creative Forest is a Limited Liability Company based in New Zealand that provides innovation programme model development and training, including offering online services and content.

Our website address is: https://creativeforest.info

By continuing to use our website you agree to the terms of use including acknowledging that we may collect some data during your use of the site.

What Personal Data Do We Collect?

We collect email addresses of users who download a copy of the Creative Forest Model. When visitors submit their name and email address on the site we collect the data shown in the Contact Form or the Get Download Link Form, and also the visitor’s IP address, OS type and browser user agent string to help spam detection.

We retain records of emails sent between users and our support team.

We also retain email addresses and biographical details of users who elect to sign up to digital support services through Creative Forest Connect. A separate user agreement covers Creative Forest Connect.

Cookies

Cookies are small data files that our website sends to your browser, which are then stored on your system for later retrieval. We only use cookies to give you a simpler and easier browsing experience — not to track your website use. Remember, you can always clear cookies locally in your browser.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from third party websites behave in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We do not accept any responsibility for personal data collection by any third party website outside of Creative Forest.

Analytics

Our website records analytics data such as browser type, duration of visit and origin of user. We have access to view this data but the data is retained securely with the analytics provider.

Your Rights

If you have accessed this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may also request that we correct or delete your data.

Will You Share My Data?

We will not share personal details, email contact addresses or any other collected data with third parties other than our delivery partner, Net NZ, except where the user has granted written permission to do so or we are obliged to under law. An example would be where a law enforcement agency obtains a Court Order requesting a data set.

Data Breach

We make every effort to ensure collected data is held securely. In the unlikely event of a breach of data security we will inform the users affected as soon as we become aware of any such breach.

Complaints

We take privacy seriously and promise to make every effort to address any matter raised with us in relation to privacy or personal data. If you are not satisfied with our response, you can also submit a complaint to the office of the New Zealand Privacy Commissioner who can be contacted through their website: www.privacy.co.nz

How Can I Contact Creative Forest?

If you have any concerns at all about management or security of your data please contact our privacy officer by email at our support address: hello [at] creativeforest (dot) info.